The good webshop is always improving. In Vertica, the UX consultant helps you run a process where your e-commerce solution's conversion, basket size, revenue and profit increase gradually and safely.
By conducting controlled experiments, we gain insight into what works and does not work with your customers. By analyzing data and supplementing with user tests, we find out where we can most likely produce new results.
We help you, for example, with optimizing:
- Searches that fail to deliver, so your virtual shelves do not appear blank
- Category pages design so they sell best
- Confident messages to hit your users
- Landingpages to bring as many buyer-able users as possible to a transaction
- The visibility of features that you have spent money and time developing
We make sure that changes to the webshop are not made in panic based on input from e.g. a single customer call, but there is evidence that the change will have a positive effect on your revenue in the short and long term.