When your solution is in place, you will most often need a service agreement. This is where Vertica's service team can help - possibly in collaboration with an operating partner who handles servers. We monitor BizTalk, services, interfaces and running integrations and fix errors.
We can both offer a service agreement that works within normal business hours at. 8-17 in weekdays and one that applies around the clock. In either case, we respond within 2 hours of your inquiry.
Our experienced BizTalk consultants are thoroughly acquainted with your BizTalk solution, and you are guaranteed at least two consultants with knowledge of your specific solution.
Vertica's service team can also help if you need monitoring of your BizTalk solution. We monitor using various monitoring-tools and report errors in the event log, disk space problems and change of status of services.